Medical Coder

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As a medical coder on our team, you'll play a vital role ensuring our claims process runs smoothly and efficiently for our customers. Attention to detail is invaluable as you review and enter medical billing information, ensure billing codes correspond with and support medical records, and apply applicable fee schedules and coding rules while making appropriate adjustments. The ideal candidate will have strong customer service and interpersonal skills - which you'll rely on while assisting medical representatives with coding questions and answering calls from customers, providers, billing offices, and attorneys.

This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.

Candidates must reside within 50 miles of Progressive's Albany Claims Office at 725 Broadway, Albany, NY 12207.

Responsibilities include reviewing health insurance Explanation of Benefits (EOBs) on excess claims to ensure proper payment, ensuring Assignment of Benefits (AOB) has been submitted to providers where applicable, and providing timely bill processing per state guidelines.

Must-have qualifications include a high school diploma/GED equivalent or higher and coding certification or six months as a medical coder or equivalent administrative experience.

Preferred skills include strong data entry abilities, telephone use, thorough knowledge of anatomy and medical terminology, knowledge of medical coding rules and local statutes, proficiency in internet use, and the ability to obtain and maintain required state licenses.

Schedule: Monday - Friday, 8:00 AM - 4:30 PM, with an in-office requirement of at least once per week for one year.

Compensation: $20 - $21/hour, plus an annual Gainshare cash incentive payment up to 16% of eligible earnings based on company performance.

Benefits include 401(k) with company match up to 6%, medical, dental, and vision insurance including free preventative care, wellness and mental health programs, flexible spending and health savings accounts, life insurance, paid time off including volunteer time off and sick leave, short and long-term disability, parental and family leave, military leave and pay, a diverse and inclusive culture with Employee Resource Groups, and career development and tuition assistance.

Progressive is recognized as a 2025 Top Workplace for innovation, purpose and values, work-life flexibility, compensation and benefits, and leadership.

Equal Opportunity Employer. Candidates must be authorized to work in the U.S. without current or future sponsorship.