The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Digitech is seeking a highly motivated and detail oriented Insurance Account Resolution Specialist to manage and resolve insurance claims after submission to commercial insurance carriers. This role is responsible for ensuring timely, accurate, and compliant claim resolution by reviewing pending, denied, or incorrectly paid claims and following through until payment is secured. Success in this role requires strong analytical skills, excellent follow through, and the ability to manage a high volume workload in a fast paced environment.
Responsibilities include researching and resolving outstanding insurance claims, investigating claim holds, analyzing denials, communicating with insurance carriers, preparing and submitting documentation and appeals, managing correspondence, documenting follow up activities, identifying trends for process improvement, and meeting productivity and accuracy goals.
Qualifications include a High School Diploma or equivalent, strong computer skills (MS Outlook, Word, Excel), typing 40 WPM with accuracy, ability to handle high volume workload and meet deadlines, strong verbal and written communication skills, attention to detail, organization, independence, dependability, and professionalism in a remote environment.
Physical requirements include clear communication abilities, regular use of computer and office equipment, ability to safeguard confidential information, and a professional work environment.
Sarnova is an Equal Opportunity Employer offering competitive salary commensurate with experience and a comprehensive benefits package including a 401(k) Plan. Our mission is to be the best partner for those who save and improve patients' lives by maintaining a diverse and inclusive workplace.
- High School Diploma or equivalent
- Strong computer skills including MS Outlook, Word, Excel
- Typing speed of 40 WPM with accuracy
- Proven ability to handle high volume workloads and meet deadlines
- Experience in structured environments with call monitoring and performance metrics (helpful)
- Strong verbal communication skills
- Excellent written communication skills
- Exceptional attention to detail and accuracy
- Highly organized and self-paced
- Dependable, punctual, and accountable
- Ability to work independently in a remote environment
- Competitive salary commensurate with experience
- Comprehensive benefits package including 401(k) Plan
- Equal Opportunity Employer committed to diversity and inclusion
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago