This remote position supports professional behavioral health revenue cycle operations, focusing on billing and collections processes. Responsibilities include eligibility verification, insurance authorization entry, processing behavioral health claims adjustments and denials, appeals, cash application, and denial management. The role requires communication with insurance carriers and patients to resolve account issues, maintaining logs and spreadsheets, participation in meetings, and collaboration with remote teams.
Knowledge of Massachusetts behavioral health billing, proficiency with EHR systems such as CareLogic, eHana, Availity, or myEvolv, denial management, eligibility, authorizations, and Microsoft Office is preferred. Strong communication, analytical, and problem-solving skills are essential. Ability to work independently and maintain confidentiality under pressure is required.
Education requires a High School diploma or GED; college degree preferred. Experience requires 1-2 years of healthcare billing or collections, with behavioral health or psychiatric billing preferred.
- 1-2 years healthcare billing/collection experience, preferably behavioral health or psychiatry
- High School diploma or GED required; college preferred
- Knowledge of behavioral health billing for Massachusetts clients
- Proficiency in EHR systems (CareLogic, eHana, Availity, myEvolv) preferred
- Denial management experience required
- Eligibility and authorization experience preferred
- Strong verbal and written communication skills
- Detail-oriented with strong analytical and problem-solving skills
- Ability to work independently, meet deadlines, and maintain confidentiality
- Microsoft Office proficiency (Excel, Word)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago