Dental Financial Coordinator

Schedule: Full-time Monday through Thursday 8am-5pm. No Fridays or Weekends!

About Our Practice

Associated Dentists is a privately owned, high-volume dental practice serving a large and diverse patient base in Madison, WI. Our goal is to always put patients first and provide exceptional customer service. Our team thrives in a fast-paced environment and values attention to detail, teamwork, and growth.

Position Summary

The Dental Financial Coordinator is a key member of our administrative team, responsible for managing insurance verification, claims, and patient financial communication in a high-volume setting.

Core Responsibilities

• Verify insurance benefits accurately and efficiently for a high daily patient volume via websites, fax, and phone.
• Submit, monitor, and follow up on dental insurance claims
• Review EOBs and resolve claim denials or discrepancies in a timely manner
• Prepare and explain treatment estimates to patients in person with clarity, confidence, knowledge of treatment, and insurance benefits
• Review monthly aging reports and follow up with patients on balances
• Communicate with insurance companies regarding coverage, claims, and appeals
• Maintain detailed, accurate insurance records in Dentrix
• Work collaboratively with clinical and administrative teams to maintain smooth workflows

Qualifications

• 1+ years of dental insurance coordination experience
• Strong verbal communication in person, email and over the phone
• Strong understanding of dental insurance plans, CDT codes, and claims processing
• Comfortable working in a fast-paced environment with the ability to multitask and prioritize while paying attention to detail
• Familiarity with dental practice management software
• Strong communication, organization, and problem-solving skills

What We Offer

• Competitive pay with growth potential
• Cross-training opportunities and professional development
• Supportive leadership and team-oriented culture
• Stable schedule in a growing practice
• Benefits including health insurance, long term disability, AD&D, short term disability, vision insurance, 401k and 401k match, profit sharing, paid holidays, paid time off, scrub allowance, referral bonuses, and more!