The Patient Account Representative II supports back-end revenue cycle operations for patient accounting services, with a strong focus on insurance follow-up and denials resolution.
- Manages account resolution related to insurance follow-up and denials management
- Oversees back-end revenue cycle functions from discharge through final account resolution
- Coordinates with payers to resolve outstanding claims and secure timely reimbursement
- Tracks, identifies, and resolves claim denials to reduce delays and revenue loss
- Remote position with required onsite training in Houston for 2–4 weeks
- Must reside in Texas and be available for required onsite meetings
Requirements & Qualifications
- High school diploma or equivalent
- Three years of hospital or medical collections experience
- Understanding of third-party reimbursement procedures
- Knowledge of state and federal healthcare regulations
- Basic knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting
- Proficiency in MS Office, especially Excel, plus 10-key and math skills
- Ability to manage multiple work queues and meet quality and productivity standards
Benefits & Perks
- 100% paid medical premiums for full-time employees
- Generous time off, including holidays, preventive leave, vacation, and sick time
- Longevity pay after two years of service
- Retirement and pension plan
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and wellness program access
- Employee discounts for entertainment, car rentals, cell phones, and more
- Child and elder care resources
Location
Houston, Texas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago