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Medical Records Scanning / Patient Portal Representative

Emerson Health

About This Role

Make an impact behind the scenes of patient care.

Join the Health Information Management team as an EHR Specialist II, where your work supports patient care, regulatory compliance, and the integrity of the medical record. In this role, you will prepare, scan, index, and maintain critical health information within the OnBase electronic document management system. You will collaborate with clinical and administrative teams in a fast-paced healthcare environment that values accuracy, confidentiality, and continuous improvement.

What You'll Do

  • Prepare, scan, retrieve, batch, and accurately index medical records into the OnBase electronic document management system
  • Verify patient identification, barcodes, and document accuracy to ensure record integrity
  • Maintain timely and compliant processing of health records to support patient care, legal, audit, and regulatory requirements
  • Review and organize documentation according to established health information management standards
  • Work with electronic health record systems and department workflows to maintain data quality and completeness
  • Support quality assurance initiatives and respond to feedback from auditors and internal stakeholders
  • Collaborate effectively with medical staff, clinical departments, and administrative teams
  • Maintain strict confidentiality in accordance with HIPAA, federal and state regulations, and organizational policies

Why Join Us?

  • Be part of a mission-driven healthcare organization
  • Support patient care through accurate and efficient health information management
  • Collaborative team environment with opportunities for professional growth
  • Gain experience working with advanced healthcare information systems and technologies
Requirements & Qualifications

Required Qualifications

  • High school diploma or equivalent
  • Minimum of one year of general office experience, preferably within a medical records, healthcare, or clinical setting
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities and meet deadlines in a high-volume environment
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint
  • Ability to work independently and collaboratively within a team environment

Preferred Qualifications

  • Associate or bachelor's degree in an AHIMA-approved Health Information Technology program
  • RHIT certification preferred
  • Previous experience with 3M Encoder, Meditech, and/or electronic document management systems
  • Knowledge of medical terminology, anatomy and physiology, disease processes, and health record documentation standards

Key Skills & Knowledge

  • Electronic Health Records (EHR) and document management systems
  • Medical records scanning and indexing
  • Health information management and data integrity
  • HIPAA compliance and patient privacy standards
  • Knowledge of JCAHO requirements and federal/state healthcare regulations
  • Analytical thinking and problem-solving skills
  • Ability to handle sensitive information with professionalism and discretion

Location

Massachusetts, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 month ago

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