Sharecare is a digital healthcare company that delivers software and tech-enabled services across the healthcare ecosystem to improve care quality, drive better outcomes, and lower costs. Its platform supports health plan sponsors, health systems, physician practices, and pharmaceutical brands with personalized, value-based care services.
This role is responsible for processing release of information requests in a timely and efficient manner while ensuring accuracy, customer service, confidentiality, and compliance with authorization requirements, company policy, HIPAA regulations, and applicable state and federal laws.
Key responsibilities include retrieving and returning medical charts, scanning and transmitting medical records, validating requests and authorizations, performing quality checks, handling incoming inquiries, maintaining records and files, and supporting additional facilities or backlogs as needed.
High school diploma or GED required.
A minimum of 2 years of prior experience in a medical records department or similar setting preferred.
Must have strong computer software skills, including working knowledge of Microsoft Word and Excel.
Must be able to type 50 words per minute.
Must be able to use fax, copier, and scanning equipment.
Excellent organizational skills and strong attention to detail.
Must be self-motivated, able to multitask, and work well as part of a team.
Must have proven customer satisfaction skills and willingness to learn new equipment and processes quickly.
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago