The Medical Records Coordinator is responsible for maintaining, organizing, and safeguarding patient health information. This role ensures accurate documentation, timely retrieval and release of imaging records, and compliance with healthcare regulations such as HIPAA.
Responsibilities include:
- Provide exceptional personalized and professional service.
- Process medical record requests received through voicemail, fax, email, and phone.
- Retrieve, review, and prepare the appropriate patient information from internal systems.
- Initiate calls as needed for clarification or verification and complete requests according to policy.
- Verify patient identity and requestor authorization prior to releasing information, applying minimum necessary standards and privacy policies.
- Work within multiple systems simultaneously.
- Log, track, and document disclosures of information per organizational policy and applicable law.
- Maintain confidentiality and security of protected health information at all times.
- Report breach-related incidents per company policy and notify leadership immediately.
- Perform other related duties as assigned by Operations leadership.
The position is based in a medical office setting with low to moderate noise levels and requires the ability to travel approximately 20% of the time.
Requirements & Qualifications
- High school diploma or equivalent.
- Health care registration, physician billing, or medical reception/medical office experience preferred.
- Experience working with a computerized scheduling system preferred.
- Accurate typing and precise data entry skills.
- Proficiency with software and customer service tools such as Salesforce.
- Ability to maintain professionalism, confidentiality, and compliance with HIPAA and other applicable regulations.
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago