Sharecare is a digital healthcare company that delivers software and tech-enabled services across the healthcare ecosystem to improve care quality, drive better outcomes, and lower costs.
This role is responsible for processing release of information requests in a timely and efficient manner while ensuring accuracy, privacy, and compliance with HIPAA, company policy, and applicable state and federal regulations.
Key responsibilities include retrieving and returning medical charts, scanning and transmitting medical records, validating requests and authorizations, performing quality checks, maintaining equipment, handling incoming requests, and providing excellent customer service. The position also requires maintaining confidentiality and working with privileged patient information in a secure and ethical manner.
Required
- High school diploma or GED
- At least 2 years of prior experience in a medical records department or similar setting preferred
- Strong computer skills, including working knowledge of Microsoft Word and Excel
- Ability to type 50 words per minute
- Ability to use fax, copier, and scanning equipment
- Strong organizational and multitasking skills
- Self-motivated and able to work well as part of a team
- Proven customer service skills
- Willingness to learn new equipment and processes quickly
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago