Heard and Smith, LLP was founded on compassion, humility, and a relentless desire to pursue financial assistance for clients. The firm has helped disabled individuals for over 30 years and offers a fast-paced, professional, and rewarding environment where employees can make a meaningful difference.
This role works closely with attorneys, legal assistants, and other staff to help develop client cases by requesting and obtaining updated medical records from medical providers. The position is full-time, Monday through Friday, with no nights or weekends. Applicants must reside in Texas.
Requirements & Qualifications
Qualifications
- High school diploma required; some college, technical school, or equivalent related experience/training preferred
- Customer service experience
- Minimum 45 WPM typing speed
- Social Security Disability Law or other disability/medical background strongly preferred
- Excellent telephone, communication, and active listening skills
- Ability to work well as part of a team
- Professional manner, high energy, and positive attitude
- Strong multitasking skills and ability to work under pressure
- Reliability and dependability
- Problem analysis and problem-solving skills
- Ability to maintain client confidentiality at all times
- Spanish speaker a plus
- Work-from-home experience preferred
Remote home office requirements
- Windows 11 computer only; no Chromebooks, Macs, tablets, or iPads
- 4GB RAM minimum, 8GB preferred
- 128GB hard drive minimum
- Antivirus protection
- Internal or external camera
- Fast internet connection with at least 50 Mbps download and 10 Mbps upload
- Wired Ethernet connection in the home office
- Landline telephone or strong cell signal in the home office
- Quiet, private home office with no distractions during business hours
- Must reside in Texas
Benefits & Perks
Benefits and perks
- Paid holidays
- Accrued paid time off
- Medical benefits package
- Wellness program
- Competitive salary
- 401(k) with profit sharing
Location
San Antonio, Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago