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Medical Records Representative

OrthoArizona

About OrthoArizona

At OrthoArizona, we’re bringing the best together. The organization was created to help serve all orthopedic and sports medicine needs throughout the Valley. The team includes a wide range of orthopedic surgeons and mid-level providers, with a mission to provide excellent, compassionate care to patients, their families, and visitors.

Position Overview

The Medical Records Representative will handle the transmission, retrieval, routing, mailing, and faxing of patient records. This role also supports the routing and importing of external records and correspondence, reviews medical record requests for accuracy, and works with multiple departments to ensure proper document handling. The position serves as a liaison between patients and the HIPAA officer as needed, processes daily mail, and assists with onboarding and training new staff.

Requirements & Qualifications

Required Skills and Qualifications

  • Knowledge of Health Information Management systems
  • Working knowledge of computer programs
  • Excellent written and verbal communication skills
  • Ability to complete and maintain compliance training
  • Understanding of practice management software and willingness to continue learning system updates
  • Understanding of standard operating procedures
  • Working knowledge of HIPAA and PHI

Minimum Qualifications

  • High school diploma or GED
  • 1 year of experience in a medical office

Preferred Qualifications

  • Previous experience using an electronic medical record (EMR)
  • Completion of a Medical Records / Health Information Management educational program
Benefits & Perks

Full-Time Benefits

  • Robust paid time off package, including sick time, holidays, and PTO
  • Medical insurance with multiple plan options
  • Health savings account with company contributions
  • Dental and vision insurance
  • 401(k)
  • Pet discount plan
  • Identity theft protection and legal assistance

Location

Chandler, Arizona, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

1 month ago

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