HealthMark Group is a healthcare technology company focused on simplifying administrative processes for healthcare providers. This role supports the release of information (ROI) and medical records processing workflow, with primary remote work and onsite coverage as needed in Elko, NV.
The position is designed for an entry-level candidate who is energetic, motivated, and interested in starting a career in a fast-growing healthcare services organization. The role involves handling medical records requests, maintaining accuracy and turnaround standards, and providing excellent service to clients, patients, and requestors.
Requirements & Qualifications
Responsibilities
- Complete incoming ROI requests in a timely and efficient manner
- Maintain 100% ROI accuracy
- Complete STAT requests within one hour and other ROI requests within 24 hours
- Keep queues current
- Validate requests and authorize release of PHI according to established procedures
- Perform quality checks to ensure accuracy, confidentiality, and proper invoicing
- Maintain confidentiality, security, and ethical standards for medical records information
- Complete legal affidavits and respond to questions as needed
- Scan ROI requests into the chart
- Follow HealthMark and client ROI policies
- Maintain a clean, organized, and professional work area
- Update the facility guide as needed
- Assist clients, patients, and requestors with medical records request status by phone
Qualifications
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Strong willingness to take on additional responsibilities
- Ability to follow HIPAA and privacy/security requirements
Benefits & Perks
Perks
- 1,000 sign-on bonus paid after 180 days of employment
Location
Nevada, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
4 weeks ago