We are seeking a detail-oriented Medical Records Specialist to support medical documentation and correspondence functions within a busy healthcare environment. This role is responsible for managing record requests, coordinating incoming communications, maintaining accurate documentation, and ensuring compliance with privacy and confidentiality standards.
- Process and review incoming correspondence from insurance carriers, government agencies, and other external organizations.
- Assess medical record requests and identify the appropriate patient documentation needed to fulfill each request.
- Compile, prepare, and securely transmit requested records within established timelines.
- Direct incoming communications to the appropriate departments for timely review and follow-up.
- Monitor payer correspondence, audits, and documentation requests, ensuring proper routing and escalation when needed.
- Maintain accurate records of requests, releases, and related communications.
- Handle patient information in accordance with HIPAA requirements and organizational policies.
- Communicate effectively with internal teams and external partners regarding documentation requests.
- Support document management activities, including scanning, indexing, filing, and record maintenance.
- Track outstanding requests and follow up to ensure completion.
- Assist with administrative and revenue cycle workflows related to medical records management.
Requirements & Qualifications
- Previous experience working with medical records required.
- Knowledge of Revenue Cycle Management (RCM) processes preferred.
- Familiarity with HIPAA regulations and patient privacy requirements.
- Experience with electronic medical record systems; Athena experience is a plus.
- Strong organizational, computer, and problem-solving skills.
- Demonstrated reliability and professional work history.
- High School Diploma or equivalent required.
- Ability to pass required pre-employment screenings, including background and drug screening.
Benefits & Perks
- Medical, dental, vision, and 401(k) benefits eligibility.
- Contract-to-hire position with long-term potential.
- Hands-on training and career development opportunities.
- Supportive leadership team and collaborative work environment.
- Opportunity to join a growing and stable healthcare organization.
- Culture focused on teamwork, positivity, continuous learning, and professional growth.
Location
Illinois, US
Employment Type
Contractor
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago