Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable.
This entry-level role is responsible for processing release of information (ROI) requests, specifically medical records requests, in a timely and accurate manner while maintaining confidentiality and HIPAA compliance.
The position is onsite in Appleton, WI and includes front desk processing of medical records requests, customer service support, and general administrative duties.
Requirements & Qualifications
Qualifications
- High School Diploma or GED
- Strong customer service and clerical skills
- Proficiency in Microsoft Office, including Word and Excel
- Comfortable working in a high-volume production environment
- Basic computer proficiency
- Strong verbal and written communication skills in English
- Detail-oriented with strong data entry skills
- Ability to organize and manage multiple tasks
- Able to work with minimal supervision and respond to changing priorities
- Willingness to commute between locations as needed
- Ability to work overtime during peak seasons when required
Preferred Experience
- Healthcare or medical office experience
- Previous production- or metric-based work experience
- In-person customer service experience
Benefits & Perks
Benefits
- Full-time schedule
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
- Growth opportunities locally and nationwide
Location
Wisconsin, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago