Lightwave Dental is a high-growth dental leadership organization supporting more than 100 dental offices across three states. The Claims Coordinator is responsible for ensuring accurate and timely submission of dental claims, following up on outstanding insurance balances, working denials and EOBs, and processing appeals as needed.
The role also supports accounts receivable follow-up, claim corrections, and coordination with dental offices and insurance companies to resolve issues quickly and maintain clean claim processing.
Requirements & Qualifications
Qualifications
- Previous experience in dental office administration, dental billing, or insurance claims processing is highly beneficial
- Experience in medical claims processing may also be considered
- Familiarity with dental terminology, procedures, and claim submission workflows
- Knowledge of dental insurance policies, coverage limitations, CDT codes, and ADA dental claim forms
- Strong attention to detail for reviewing claims and identifying discrepancies
- Excellent verbal and written communication skills
- Ability to manage multiple tasks, prioritize follow-up work, and resolve claim disputes
- Proficiency with dental practice management software and common computer applications
- Strong customer service skills when handling billing and insurance questions
- Ability to troubleshoot billing, claim processing, and coverage issues
- Knowledge of HIPAA and ethical billing practices
Benefits & Perks
Benefits
- Health benefits
- Dental benefits
- 401(k)
- Holiday pay
- Paid time off
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago
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