Accounts Receivable Specialist

Overview

Join a dynamic dental practice as an Accounts Receivable (AR) Specialist. In this role, you will manage the financial health of the practice by overseeing patient and insurance billing, resolving outstanding balances, managing collections, and ensuring accurate payment posting. Your analytical skills and persistence will help streamline the revenue cycle so the team can focus on delivering exceptional dental care.

Duties

• Accurately post insurance payments, adjustments, and patient payments into Dentrix practice management software.
• Manage patient billing workflows, including generating statements, making collection calls, and drafting collection notices.
• Coordinate patient financing options and process transactions using third-party platforms such as CareCredit, Sunbit, and Cherry.
• Process patient and insurance refunds, manage credentialing updates, and handle complex account adjustments or disputes.
• Assist patients with ledger inquiries and clearly explain balances, Explanation of Benefits (EOBs), and out-of-pocket responsibilities.
• Collaborate with the front desk and dental insurance coordinators to ensure accurate data entry and seamless financial operations.
• Review Accounts Receivable reports to identify and resolve aging patient and insurance balances.
• Generate, send, and track invoices and statements.
• Record and apply daily checks, ACH, wire transfers, and credit card payments.
• Monitor aging reports and contact clients regarding overdue balances.
• Match receipts to open invoices and resolve discrepancies.
• Prepare aging summaries, cash receipt logs, and month-end close data for management.
• Maintain accurate records and documentation in compliance with HIPAA regulations.
• Collaborate with dental office staff to coordinate billing procedures and resolve claim discrepancies.
• Stay current with changes in insurance policies, coding standards, and regulatory requirements affecting dental insurance processing.