Manager, AI and Automation

Relias is a mission-driven healthcare technology company helping healthcare and human service organizations improve clinical and financial outcomes.

This role is responsible for building and operating the center of expertise for AI-enabled workflow automation across the organization. The Manager, AI and Automation will partner with IT, Information Security, Legal, and functional leaders to identify, design, build, deploy, and continuously improve practical automation and AI solutions.

This is a player-coach position that will initially drive hands-on delivery of AI and automation initiatives while also establishing intake, governance, standards, documentation, support expectations, and scalable operating practices. As the function grows, the role will help build and lead a team of individual contributors supporting automation, business process analysis, and AI/data work.

Key responsibilities include:

• Owning the enterprise AI and automation intake process, backlog, prioritization model, and roadmap
• Designing, configuring, testing, deploying, and maintaining workflow automations using enterprise tools
• Delivering practical AI-enabled workflows such as summarization, drafting support, content extraction, classification, and decision support
• Leading discovery sessions to map current-state processes and define future-state workflows
• Coordinating with platform, integration, security, legal, and data stakeholders
• Managing initiatives from intake through launch and post-launch optimization
• Building dashboards and reporting to measure value, adoption, and operational impact
• Establishing reusable automation patterns, design standards, support models, and lifecycle-management practices