Virginia Heart is seeking a Health Information Management Coordinator to support outpatient cardiology operations by processing medical records requests, scanning and indexing records into Epic, and maintaining HIPAA-compliant handling of protected health information.
This full-time role works Monday through Friday, 8:00 a.m. to 4:30 p.m., with no evenings, nights, weekends, major holidays, or on-call shifts.
Key duties include:
- Processing medical records requests from patients, physicians, hospitals, life insurance companies, and legal requestors
- Reviewing authorizations and releasing records according to protocol and legal requirements
- Generating invoices for third-party records requests and recording payments
- Scanning and indexing records in Epic
- Managing work queues and completing DCS indexing tasks to productivity and quality standards
- Answering department calls and routing messages appropriately
- Recording information in the EHR and reporting errors for resolution
- Providing courteous, professional service to internal and external customers
Requirements & Qualifications
- High school diploma or equivalent required
- Medical office experience preferred
- Experience answering phone calls
- Experience with electronic medical records and/or scanning preferred
- Prior EMR experience preferred, including Epic, GEMMS, or similar systems
- Excellent verbal communication skills
- Strong organizational and analytical skills
- Ability to multitask
- Working knowledge of Microsoft Word, Excel, and Outlook
Benefits & Perks
- Comprehensive medical, dental, and vision coverage
- Life insurance covered by Virginia Heart, with option to purchase additional coverage
- 401(k) pension plan based on profit and a percentage of salary
- Paid short-term disability
- Optional long-term disability insurance
- Employee assistance program
- Up to 28 days of paid time off
- Annual merit-based increases
- Employee appreciation events
- Career advancement opportunities
- Employee referral bonus
- Employee discount programs
- Flexible spending accounts for health and dependent care
- Employee committee opportunities
Location
Virginia, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago