Join EmergeOrtho as a Medical Records Specialist in the Durham area with a hybrid work opportunity.
EmergeOrtho is a trusted, quality-focused orthopedic care provider serving patients across North Carolina. This role supports the handling, maintenance, and organization of patient health records to ensure information is transferred, stored, and processed accurately.
You will assist with phone calls related to medical record documentation, retrieve and distribute charts, process incoming faxes and mail, scan documents into patient records, and coordinate record retention activities with an outsourced service. This position also includes other duties as assigned, including occasional schedule changes and travel to office locations as needed.
The ideal candidate will have:
- High school diploma or equivalent
- At least 2 years of customer service experience, preferably in a medical office setting
- Ability to use multiple technology-based communication systems simultaneously
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Familiarity with medical terminology
- Good time management and problem-solving skills
- Ability to maintain confidentiality and comply with HIPAA guidelines
Benefits include:
- 401(k) retirement plan
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Health savings account
- Paid time off
- Holiday pay
- Employee assistance program
- Life insurance
- Short-term disability
- Long-term disability
- Pet insurance
- Milestone bonus program
Benefits availability may vary based on hours worked per week.
Location
Durham, North Carolina, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 week ago