Administrative position within the Vital Statistics Office supporting issuance of birth and death certificates, order processing, and payment reconciliation.
- Works under the supervision of the Deputy Registrar (Records Specialist) for the Florida Department of Health in Hillsborough County.
- Assists the public with completing vital records applications in accordance with applicable laws, rules, and regulations.
- Enters registrant and applicant information into the e-vitals system before issuing certified copies.
- Processes orders submitted through VitalChek, mail, and fax.
- Handles daily payment collection, posting, reconciliation, and end-of-day cash-out procedures.
- Tracks Safety Paper usage and reports discrepancies.
- Audits assigned Tax Collector sites and supports staffing at other Vital Statistics offices as needed.
- Answers telephone inquiries regarding birth and death certificates and related records procedures.
Requirements & Qualifications
- 5 years of customer service experience.
- 2 years of cashiering and money-handling experience.
- 3 years of computer data entry experience.
- Valid driver’s license.
- Ability to use computers, printers, shredders, and Microsoft Office applications.
- Ability to handle confidential information and follow applicable laws and procedures.
- Strong grammar, filing, alphabetizing, reporting, and customer service skills.
Benefits & Perks
- Annual and sick leave.
- Nine paid holidays plus one personal holiday each year.
- State group insurance options including health, life, dental, and vision.
- Retirement plan options with employer contributions.
- Flexible spending accounts.
- Tuition waivers and tuition reimbursement support.
- Professional development, mentorship, and continuing education opportunities.
Location
Tampa, Florida, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$34,760 - $45,000
Remote work allowed
No
Posted
1 week ago