Valley Sleep Center, Arizona's largest sleep clinic with five clinics in the Phoenix area, is seeking a full-time Scheduling Supervisor for Phones in Mesa, Arizona.
The position oversees scheduling team functions, customer service, and phones. Responsibilities include patient services, intake, scheduling, chart maintenance, including electronic medical records, and other duties that support the clinic's mission of providing excellence in patient care.
Hours are Monday through Friday during the daytime.
Requirements & Qualifications
- Leadership experience with customer service and phone scheduling
- Knowledge of HIPAA, insurance eligibility, and general medical knowledge
- Understanding of medical concepts and terminology, with emphasis on sleep-related disorders
- Ability to analyze, recommend, and resolve issues that may prevent goal achievement
- Ability to apply company policies and procedures consistently and fairly
- Ability to establish priorities and multitask effectively under tight deadlines
- High-energy, can-do leadership approach with the ability to orient and supervise new team members
- Self-motivated, accountable, and able to take initiative
- Professional and courteous communication with patients, doctors, team members, directors, and business contacts
- Ability to work effectively as part of a team
- Ability to recognize issues that should be escalated to leadership
- Ability to work successfully in a diverse work environment
- High school diploma, GED, or equivalent required
- 1-2 years of experience in medical office administration with increasing responsibility
- Knowledge of sleep physiology and sleep disorders preferred
Location
Mesa, Arizona, US
Employment Type
Full-time
Experience Level
Manager
Remote work allowed
No
Posted
1 week ago
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