Nebraska Orthopaedic Center is seeking a full-time Patient Accounting Insurance Accounts Receivable Specialist to join its team in Lincoln, NE.
In this role, you will work on follow-up for insurance claims, appeals, denial management, patient account questions, and payment-related tasks. The position supports one of the providers specializing in sports injuries and orthopaedic care, with a strong focus on patient service, teamwork, and maintaining clean claims and reimbursement performance.
Requirements & Qualifications
Responsibilities
- Follow up on insurance claims to ensure the highest reimbursement
- Perform insurance appeals as needed
- Use follow-up queues, websites, online chats, phone calls, and emails to manage claims efficiently
- Work with provider representatives at insurance companies to resolve denial trends
- Answer questions about insurance coverage, prior authorizations, and claims
- Communicate trends to coding staff to help improve initial clean claim rate
- Assist patients with denied claims when needed
- Handle inbound patient calls regarding account questions and take payments as needed
- Research insurance overpayments as necessary
- Use electronic tools such as electronic faxing, email, claims filing, and follow-up systems
- Attend required meetings and participate in committees as requested
- Maintain regular and reliable attendance
Qualifications
- High school diploma or GED
- Knowledge of accounts receivable preferred
- Health insurance knowledge
- Knowledge of CPT, HCPCS, and ICD-10 coding
- Proficiency with Microsoft Office applications preferred
Benefits & Perks
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- License reimbursement
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Location
Lincoln, Nebraska, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago