The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding insurance claims, identifying and resolving payment discrepancies, and maintaining strong communication with payers, patients, and internal departments to optimize cash flow and reduce accounts receivable aging.
- In-office/on-site schedule with day, swing, and night shifts available
- Focus on insurance follow-up, claim resolution, and reimbursement support
- Collaborates with billing, coding, and front-office teams to prevent future denials
Requirements & Qualifications
- Minimum 1–2 years of experience in medical billing, insurance follow-up, or revenue cycle operations
- Experience with electronic health record (EHR) and billing systems such as Epic, Athena, NextGen, or similar preferred
- Knowledge of CPT, ICD-10, and HCPCS coding helpful
- Strong understanding of insurance claims, EOBs, and payer reimbursement processes
- Excellent analytical, problem-solving, and organizational skills
- Ability to work independently and manage multiple tasks in a deadline-driven environment
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, including Excel, Word, and Outlook
Benefits & Perks
- Paid weekly
- 401(k) plan with employer match
- Paid time off and sick pay
- Medical, dental, and vision coverage
- Advancement opportunities
Location
California, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago