An insurance coordinator plays a critical role within oral surgery practices. This role is responsible for overseeing and managing insurance-related activities, including processing claims, verifying coverage, handling patient inquiries, and ensuring compliance with applicable regulations. The position requires strong communication skills, attention to detail, and effective collaboration with patients, insurance companies, and healthcare providers.
- Verify patient insurance coverage and benefits
- Obtain pre-authorizations and referrals as needed
- Prepare, submit, and track insurance claims
- Resolve claim, payment, and billing discrepancies
- Communicate with patients about coverage and financial responsibility
- Maintain accurate insurance records and documentation
- Collaborate with providers, billing teams, and insurers to improve workflow efficiency
Requirements & Qualifications
- High school diploma or equivalency required
- Certification in medical billing and coding or a related area is a plus
- Previous experience in insurance coordination, medical billing, or a related field preferred
- Familiarity with healthcare insurance policies, procedures, and regulations
- Knowledge of compliance requirements in healthcare
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational and multitasking ability
- Proficiency with claims processing and record-keeping systems
- Knowledge of medical terminology and healthcare practices
- Ability to work in a fast-paced, high-pressure environment
- Empathetic, patient-focused, and professional demeanor
Benefits & Perks
- Medical, dental, and vision insurance
- HSA-eligible medical plans
- Company-paid life, AD&D, and long-term disability coverage
- Optional voluntary life, AD&D, and short-term disability insurance
- Dependent Care Flexible Spending Account (FSA)
- 401(k) starting with the first paycheck
- Employer 401(k) contribution and profit sharing after six months
- PTO and 8 paid holidays for full-time employees
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago