Responsible for working identified projects until the balance becomes self-pay or reaches a zero balance.
Key duties include monitoring claim denials, identifying trends for process improvement, handling patient and customer inquiries after verification, processing data according to company policies and confidentiality standards, correcting data entry errors, communicating discrepancies or system issues to a supervisor, maintaining positive customer relations, and managing telephone and email communications.
Supports the Medical Center's mission, vision, and philosophy and maintains regular, predictable attendance.
Requirements & Qualifications
Education and Experience
- High school diploma or equivalent
- Ability to communicate with various insurance payers
- Current residency in Missouri or Kansas required
- Self-motivated and able to work within established hospital/clinic policies, procedures, and practices
Physical and Mental Requirements
- Ability to use standard office equipment, including a telephone and computer keyboard
- Must be able to work under pressure with near 100% accuracy and meet strict deadlines
- Frequently stands, walks, sits, and uses eye/hand coordination and color definition
- Occasionally reaches above shoulder level
- Regularly able to lift and/or carry up to 40 lbs
- Occasionally walks on uneven surfaces
- Ability to travel 1% of the time, including flying and driving rental cars
- Able to transport own luggage and portable computer, approximately 25 pounds
Location
Missouri, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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