Westerkamp Group, LLC is seeking a remote Hospital and/or Physician Insurance Follow Up Analyst to resolve outstanding and unpaid insurance claims.
This role is part of the business office and supports patient and third-party hospital and/or physician follow-up services for clients. The analyst will work in the Epic patient accounting system and handle claim follow-up, denials, adjustments, and write-offs as needed.
Remote work is available, but applicants must be located in Texas, Tennessee, Georgia, Kentucky, Louisiana, Illinois, Michigan, or Alabama.
Requirements & Qualifications
Qualifications
- Full understanding of insurance follow-up processes, including billing, collections, credit balances, managed care, Medicare, Medicaid, and commercial insurance claims for hospital and/or physician claims
- Ability to review account balances and denials and take steps to overturn denials
- Ability to identify adjustments and write-offs when an appeal is denied or as required by policy
- Strong analytical skills
- Ability to follow strict compliance and confidentiality guidelines related to HIPAA
- Excellent telephone and communication skills
- Ability to work a high volume of claims
- Strong interpersonal skills for working with guarantors and third-party insurance departments
- Basic knowledge of CPT, HCPCS, and ICD-10 codes
- Ability to work independently and complete goals on special projects within the business office
Benefits & Perks
Benefits
- Competitive salary
- Benefits package
- Equal employment opportunity and nondiscrimination protections
- Reasonable accommodation support for qualified individuals with disabilities and disabled veterans
Location
Dallas, Texas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago