The Revenue Cycle Specialist is responsible for researching and resolving payment and account discrepancies to ensure the accuracy and integrity of patient accounts. Working primarily within Athenahealth, this role performs detailed account analysis, payment research, worklist resolution, refund processing, and payment reconciliation activities.
The specialist collaborates with internal teams, vendors, and payers to resolve complex account issues while maintaining quality, productivity, and compliance standards. This position supports the overall goals of the Revenue Cycle department through strong analytical work, system navigation, and cross-functional communication.
Required Qualifications
- High school diploma, GED, or equivalent
- Minimum 1 year of experience in healthcare revenue cycle, medical billing, payment posting, payment reconciliation, refunds, banking, accounting, collections, or a related field
- Strong analytical and problem-solving skills
- Ability to interpret payment activity, identify discrepancies, and determine appropriate resolution
- Proficiency with Microsoft Office applications, including Excel and Outlook
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to prioritize workload, manage multiple assignments, and meet deadlines
- Ability to work independently while contributing to a collaborative team environment
- Demonstrated commitment to quality, accuracy, and continuous improvement
Preferred Qualifications
- Experience working within Athenahealth
- Experience managing payment-related worklists and account resolution activities
- Knowledge of patient and insurance refund processes
- Banking, cash application, reconciliation, or payment research experience
- Familiarity with payer portals, remittance processing, and healthcare reimbursement workflows
Benefits and Perks
- Medical coverage
- Dental coverage
- Life insurance
- Disability coverage
- Vision coverage
- FSA plans
- 401(k) savings plan
Location
New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago