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Patient Financial Services Representative

Stormont Vail Health

Responsible for processing patient accounts from initial bill submission through final third-party payment resolution. This includes resolving denied claims, managing insurance correspondence, following up on unpaid claims, completing manual and electronic claim submission, reconciling receipts, rebilling when needed, and supporting patient account accuracy and payment posting.

The role also includes validating and updating patient demographic and insurance information, completing insurance verification, identifying managed care issues, creating encounters for professional services, resolving billing edits, processing credits and refunds, and maintaining timely documentation and account balances.

This position is hybrid and not patient-facing.

Requirements & Qualifications

High school diploma or GED required; associate degree preferred.

At least 1 year of experience in healthcare financial services, patient registration, patient scheduling, or claims processing in the liability insurance field.

Required skills and abilities:

  • Excellent interpersonal and communication skills
  • Strong attention to detail and patience
  • Working knowledge of basic medical terminology
  • Understanding of major third-party billing and contracts
  • Ability to analyze and interpret business, technical, and regulatory information
  • Ability to calculate discounts, percentages, interest, commissions, and proportions
  • Ability to work effectively as part of a team

Location

Kansas, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

Yes

Posted

3 weeks ago

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