Maven Clinic is seeking a Senior Associate, Payment Operations to support expansion into insurance-based billing. This role focuses on claim denial and appeals management, resolving real-time eligibility system errors, and helping unblock payment-related issues. The position reports to the Manager, Revenue Cycle Management and partners closely with RCM, Member Support, and Finance.
4–6 years of experience in benefits management, revenue cycle management, or insurance claims.
Experience building or improving operational processes.
Comfort working in ambiguity and creating SOPs from scratch.
Experience partnering cross-functionally with support, finance, or product teams to resolve process gaps.
Ability to synthesize operational data into reporting for leadership and non-technical audiences.
Proficiency with claims and collection tools such as Availity and Stedi.
Proficiency with Microsoft Office.
Strong organizational, multitasking, and time management skills.
Ability to work independently and as part of a team.
Bachelor's degree preferred.
Competitive salary range of $98,000–$115,000 per year.
Stock options.
Employer-covered health, dental, and insurance plan options.
Access to Maven's platform and specialists, including mental health, reproductive health, family planning, and pediatrics.
Whole-self care through wellness partnerships.
Hybrid work model.
In-office meals and Work Together Days.
16 weeks of 100% paid parental leave and a new parent stipend for eligible employees.
Annual professional development stipend.
Access to a personal career coach through Maven for Mavens.
401(k) matching with immediate vesting.
Location
Seattle, Washington, US
Employment Type
Full-time
Experience Level
Senior
Salary Range
$98,000 - $115,000
Remote work allowed
Yes
Posted
3 weeks ago