Abbott is seeking a Triage Order Quality Associate II to support insurance claim filing and reimbursement operations for Abbott Cancer Diagnostics.
This role is responsible for accurately and timely handling insurance claims, verifying eligibility and coverage, identifying reimbursement issues, routing accounts for action, documenting claim activity, and supporting claim lifecycle tracking. The position also works with Epic, external payor portals, and other systems to help ensure appropriate coverage and resolve claims, denials, underpayments, and related issues.
Location: Remote, United States
Schedule: 1st shift, business hours, Monday through Friday
Minimum Qualifications
- High school diploma or GED
- 1+ years of experience in TOQ Associate Level I or equivalent
- 3+ years of experience in medical billing, claims, and/or insurance processing
- Current knowledge of government, managed care, and commercial insurance claim submission requirements
- Knowledge of reimbursement guidelines and denial reason codes
- Knowledge of medical terminology and/or health insurance terminology
- Experience with EHR systems and electronic records
- Proficiency with computer systems and keyboarding
- Strong attention to detail and quality focus
- Ability to perform essential job functions with or without accommodation
- Authorization to work in the United States without sponsorship
Preferred Qualifications
- Associate degree or medical billing certification
- 5+ years of experience in medical or insurance billing
- Experience with Epic or another EHR application
Location
Madison, Wisconsin, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago