At SCA Health, the Patient Account Representative supports timely and accurate patient account follow-up to ensure correct accounts receivable reporting and payment resolution for primary and secondary payers and self-pay patients.
This role is responsible for daily patient statement generation, handling patient calls and correspondence, and resolving billing and reimbursement issues in alignment with center policies and SCA Health values.
The position includes two opening shifts from 5:00am to 1:30pm and one shift from 10:30am to 7:00pm.
Requirements & Qualifications
Qualifications
- Associate's degree or equivalent from a two-year college or technical school
- 2 years of experience in a medical office as a patient account representative
- Knowledge of medical billing, payer follow-up, payer contracts, appeals, self-pay billing, Medicare and Medicaid billing, and AR posting
- Experience in a hospital, outpatient surgery center, or related field
- Computer experience with Excel, Word, and medical billing software/applications
- Working knowledge of medical terminology
- Excellent customer service and communication skills
Benefits & Perks
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with company match
- Paid time off
- Life and disability insurance
- Comprehensive benefits package
Location
Boise, Idaho, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago