Abbott is a global healthcare leader focused on helping people live more fully at all stages of life. This role serves as a subject matter expert in order-to-cash handling tasks and supports revenue cycle operations, cross-functional collaboration, and process improvement initiatives.
The Revenue Cycle Specialist works closely with team leadership, helps support team projects, and contributes to the overall efficiency of revenue cycle and order-to-cash functions. The role involves handling EMR work queues, troubleshooting patient claims, documenting work according to SOPs, and supporting team resource allocation and workflow management.
Required Qualifications
- High school diploma or GED
- 2+ years of experience in a contact center, data entry, or customer service environment
- 2+ years of experience using multiple computer systems, including Microsoft Office Suite, Excel, Epic, and Onbase
- 1+ years of experience in a medical data entry environment using EMR systems
- Proven ability to solve complex workflow-related problems
- Working knowledge of HIPAA laws
- Working knowledge of medical terminology, medical billing, and insurance terms
- Working knowledge of laboratory terminology
- Proficiency in Adobe Acrobat and ability to navigate multiple systems within order workflow and convert files to PDF
- Ability to perform the essential duties of the role with or without accommodation
- Authorization to work in the United States without sponsorship
Preferred Qualifications
- Experience with project-based work
- Peer mentorship experience
- Experience supporting multiple work streams concurrently
- Process documentation experience with Microsoft Visio or similar tools
Additional Expectations
- Strong attention to detail, organization, and record-keeping skills
- Excellent analytical, communication, and interpersonal skills
- Ability to work independently and adapt to changing priorities
- Ability to work overtime as needed
Location
Illinois, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago