Patient Account Representative focused on claims follow-up and revenue cycle operations within a healthcare billing team.
Responsibilities include monitoring outstanding hospital billing claims, following up on unpaid or denied claims, resolving underpayments, posting cash, verifying insurance eligibility, and communicating with commercial payers and patients to support timely account resolution.
The role also supports billing workflow compliance and revenue cycle performance goals while maintaining professionalism in all patient and payer interactions.
Requirements & Qualifications
- High school diploma or equivalent required
- 2–3 years of hands-on hospital billing and revenue cycle experience
- Proficiency in cash posting, claims follow-up, and denial management
- Solid understanding of commercial insurance processes, claim guidelines, and COB protocols
- Strong analytical and problem-solving skills
- Excellent customer service and communication skills
Location
New Jersey, US
Employment Type
Contractor
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago