To perform electronic customer service duties that help ensure monies due to University Hospital are secured and paid in a timely manner, while keeping accounts receivable outstanding days to a minimum. Work assignment is flexible depending on payor mix, patient flow, and workload fluctuations.
Primary duties include billing, third-party follow-up and collection, analyzing accounts for coordination of benefits, refunds, denials, and appropriate resolution, and preparing appeals for selected denials. The role also involves contacting insurance carriers, government programs, patients, and guarantors to resolve account issues and provide requested information.
Two years of recent experience billing or collecting healthcare accounts in a business office, or four years of general collection, billing, or customer service experience, or an equivalent combination of education and experience.
Preferred qualifications include:
- 2 years of medical collection and/or billing experience within the last five years
- 1 year of recent medical collection and/or billing experience within the last five years
- Recent Microsoft Office Suite experience in a Windows environment
- Skill in document production using Word and spreadsheet construction in Excel
- Experience billing hospital claims or UB-04 claims
- Knowledge of managed care contracts
- Familiarity with DRG, CPT, HCPC, and ICD-10 coding
- Typing speed of 45 wpm
- Ability to use multiple system applications
- Strong verbal and written communication skills
Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
- Healthcare coverage for full-time employees covered 100% and 88% for dependents
- $50K term life insurance at no cost to the employee
- Two above-market pension plans to choose from
- Vacation up to 200 hours per year, depending on service length
- Sick leave up to 96 hours per year
- 9 paid holidays per year
- Tri-Met and C-Tran discounts
- Employee Assistance Program
- Childcare service discounts
- Tuition reimbursement
- Employee discounts to local and national businesses
Location
Portland, Oregon, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago