Monday to Friday schedule between 6:00 AM and 4:30 PM Eastern.
This role supports billing operations in a healthcare environment, working with Billing Representatives and other employees to handle complex billing issues and support revenue collection for the organization. The position works with patient, client, and/or third-party insurance bills.
Key responsibilities include:
- Decreasing missing information
- Interpreting missing information requests and taking appropriate action
- Contacting insurance carriers, clients, patients, and other outside sources to clarify information
- Performing screen scrapes
- Evaluating and responding to written billing inquiries from patients or their representatives
- Researching issues using web resources and billing systems
- Maintaining compliance and HIPAA standards at all times
- Meeting daily production and quality standards
- Supporting other projects as needed
- Working overtime as needed based on departmental needs
Requirements & Qualifications
- Preferred medical terminology knowledge
- Meet established production and quality standards
- Familiarity with computer and Windows PC applications
- Ability to navigate and learn new and complex computer system applications
- Basic IT troubleshooting skills
- Strong PC skills, especially Excel and data entry
- Basic math skills
- Good organizational skills
- Ability to work independently and as part of a team
- Excellent verbal and written communication skills
- Ability to multitask
- High school diploma or equivalent required
- English required
Benefits & Perks
- Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30+ hours
- Best-in-class well-being programs
- Annual no-cost health assessment program
- HealthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 holidays plus 1 MyDay off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible spending accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- Annual performance bonus eligibility
Location
Massachusetts, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago
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