Lakeside Behavioral Health System is seeking a Patient Account Representative - Biller to support billing operations for its behavioral health facility in Memphis, Tennessee.
This role is responsible for maintaining the billing system, submitting claims accurately and on time, reviewing UB-04 and CMS-1500 forms for completeness, managing claim follow-up, and communicating with insurance companies regarding claim status and next steps.
The position also involves assisting patients or responsible parties with billing and financial responsibility questions, accepting payments when needed, and documenting patient accounts appropriately.
- Associate degree in Accounting, Finance, or Business preferred; high school diploma or GED required.
- Minimum of 2 years of healthcare reimbursement and third-party billing experience.
- Knowledge of accounting applications and third-party reimbursement regulations.
- Ability to read and interpret Explanation of Benefits (EOBs).
- Understanding of overpayments and recoupments.
- Strong verbal and written communication skills.
- Experience with collections from third-party payers and financial counseling preferred.
- Strong interpersonal skills with demonstrated poise, professionalism, tact, and diplomacy.
- Knowledge of HIPAA regulations and proper handling of protected health information.
- Ability to follow company policies, procedures, and corporate compliance requirements.
- Competitive compensation
- Generous paid time off
- Medical, dental, vision, and prescription drug plans
- 401(k) with company match
- Discounted stock plan
- SoFi student loan refinancing program
- Tuition savings for nursing education through Chamberlain University
- Pet insurance
- Career development opportunities within UHS and its subsidiaries
Location
Memphis, Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago