The Insurance Biller is responsible for the accurate and timely billing of hospital and home health claims to the appropriate carriers. This role follows claims through payment, resolves billing variances according to policy, and serves as a patient advocate while coordinating with departmental staff, insurance carriers, and patients to address billing issues and support customer satisfaction. The position also assists with special projects as needed.
High school diploma or equivalent required.
Completion of online duty-specific training within 90 days of the start date required.
Two years of facility billing experience preferred.
Working knowledge of Microsoft Office products and basic office equipment required.
Understanding of governmental agencies, commercial insurance, state and county compliance guidelines related to billing preferred.
Basic knowledge of Knox-Keene, ERISA, California state laws affecting the billing process, HIPAA, and California confidentiality laws related to the release of medical information.
Strong customer service skills, including oral, written, and listening communication.
Good organizational skills and flexibility.
Ability to make reasonable independent decisions within hospital and department guidelines.
Ability to work collaboratively in a team environment and assist during peak workloads and short staffing.
Ability to multitask and reprioritize work to meet deadlines.
30 CWPM data entry, ten-key skills, basic filing, alphabetic and numeric skills, and basic math skills required.
Ability to interpret insurance contract and rate sheets.
Location
California, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago