ZoomCare is seeking an Insurance Follow-Up Specialist to help resolve outstanding insurance claims, maximize reimbursement, and reduce accounts receivable days. The role focuses on identifying, researching, and correcting claim denials and delays for professional services through effective communication with insurance payers and internal teams.
This position follows a Monday through Friday schedule with a flexible 9:00am-5:30pm shift. Candidates must reside in Oregon or Washington. The role is primarily onsite, with remote work available for remaining workdays.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent required; associate’s degree in healthcare administration, business, or a related field preferred
- 2+ years of experience in medical billing, with a focus on professional billing and accounts receivable follow-up
- Solid understanding of CPT, HCPCS, and ICD-10 coding systems and their application in claim submission and reimbursement
- Experience working with electronic billing systems and payer portals to manage claim status, denials, and appeals
- Familiarity with insurance reimbursement methodologies, claim adjudication processes, and payer-specific requirements
- Working knowledge of medical terminology and healthcare documentation
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Benefits & Perks
Benefits and Compensation
- Medical, dental, and vision benefits
- 401(k) with employer match
- Paid time off
- Paid holidays
- Paid parental leave
- Sabbatical program
- Hourly pay rate: $23 - $29/hour
- May be eligible for additional compensation such as bonuses
Location
Oregon, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago