Americare Behavioral Health, LLC is seeking an organized, dependable, and detail-oriented Medical Billing Department Staff member to support daily billing and financial operations for its behavioral health clinic. This is an in-office role responsible for coordinating with an outsourced medical billing company, monitoring billing activity, preparing financial and billing reports, managing patient copays and outstanding balances, and ensuring billing tasks are completed accurately and on time.
The position serves as the primary in-house contact for outsourced billing support, providing documentation and administrative assistance needed for claim processing. It also involves reviewing reports, following up on billing discrepancies, maintaining payment records, communicating with clients about balances, and supporting the clinic’s revenue cycle operations.
The role requires regular collaboration with clinical, administrative, and finance staff while maintaining confidentiality, accuracy, and compliance with HIPAA and agency policies.
Required Qualifications
- High school diploma or equivalent; associate degree in Medical Billing, Healthcare Administration, or a related field is an advantage
- Medical Billing Certificate from a recognized training program or accredited institution
- 1–2 years of experience in a behavioral health clinic, preferably in medical billing, patient accounts, collections, or billing administration
- Basic understanding of medical billing procedures, insurance claims, copays, deductibles, coinsurance, patient balances, and reimbursement processes
- Familiarity with statements of account, payment tracking, balance reconciliation, and collection records
- Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook
- Strong attention to detail, accuracy, organization, time management, written communication, and verbal communication
- Ability to handle payment inquiries and collection follow-up professionally
- Ability to maintain confidentiality and security of patient, insurance, and financial information in accordance with HIPAA and privacy requirements
- Ability to work independently in an on-site setting and coordinate with internal and external billing personnel
Preferred Qualifications
- Associate degree or additional certification in Medical Billing and Coding, Healthcare Administration, or a related field
- 2+ years of experience in a behavioral health billing department or mental health practice
- Experience working with outsourced medical billing companies or third-party revenue cycle management providers
- Experience preparing copay reports, accounts receivable reports, statements of account, and outstanding balance summaries
- Experience collecting patient payments, reconciling transactions, and following up on overdue balances
- Familiarity with outpatient behavioral health services, psychotherapy billing, psychiatric services, and related documentation requirements
- Knowledge of MassHealth, Medicare, Medicaid, and commercial insurance requirements
- Knowledge of CPT, ICD-10-CM, and other medical billing and coding standards
- Experience using EHRs, practice management systems, billing software, insurance portals, and electronic payment platforms
- Knowledge of HIPAA privacy and security requirements and healthcare billing compliance standards
- Strong analytical and problem-solving skills
Location
Massachusetts, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago