Owens (a Friesen Group company) provides medical equipment and supplies to patients and caregivers throughout Northern California and the Reno area. The company offers custom healthcare solutions with services including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies.
The Billing Representative is responsible for preparing, submitting, and following up on claims for DME services. This role helps ensure accurate billing, resolves claim denials, communicates with payers, and supports patients with billing-related questions.
Key responsibilities include submitting claims to Medicare, Medicaid, and commercial insurance plans; verifying insurance benefits, coverage, authorizations, and documentation for DME items; reviewing and resubmitting denied or rejected claims; posting payments and reconciling accounts; and communicating with patients, payers, and referral sources to resolve billing issues.
The position also requires ensuring compliance with payer guidelines, DME regulations, and internal policies while collaborating with customer service and internal teams to support timely and accurate billing.
Qualifications
- High school diploma or equivalent required
- Experience in DME billing or healthcare billing required
- Knowledge of HCPCS codes, modifiers, and documentation standards
- Familiarity with Medicare, Medicaid, and commercial insurance billing practices
- Strong data entry and computer skills, including Microsoft Office
- Excellent verbal and written communication skills
- Ability to manage multiple priorities with accuracy and efficiency
Preferred Attributes
- Highly organized and detail-oriented
- Strong problem-solving skills for researching claim issues
- Comfortable learning new systems and adapting to payer rule changes
- Able to work independently and collaboratively
Benefits and Perks
- Competitive salary
- Health, dental, and vision benefits
- Paid time off and holidays
- Supportive team-based environment
- Meaningful work that directly impacts patient quality of life
Location
California, US
Employment Type
Not specified
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago