Responsible for managing key parts of the medical billing and revenue cycle process for a physical therapy practice, with emphasis on accounts receivable, insurance claims, denials, payer follow-up, and collections.
Key duties include:
- Manage patient accounts from account creation through claim submission and patient statements.
- Follow up on denied, unpaid, and underpaid claims; research issues and resubmit or appeal claims as needed.
- Monitor AR aging reports to support timely collections and reduce outstanding balances.
- Communicate with insurance payers regarding claims, reimbursement, billing requirements, and account issues.
- Verify insurance benefits and eligibility using payer portals.
- Communicate professionally with patients about balances, billing questions, and payment plans.
- Collaborate with clinic staff, clinical teams, and referral sources to resolve billing and insurance issues.
- Maintain compliance with ICD-10, CPT, HCPCS, payer requirements, and HIPAA regulations.
- Complete daily billing and AR tasks accurately and within deadlines while protecting patient confidentiality.
Requirements & Qualifications
Qualifications
- High School Diploma or GED required.
- Medical billing/coding certification or relevant healthcare education preferred, but not required.
- Minimum 2 years of hands-on medical billing, accounts receivable, or healthcare revenue cycle experience required.
- Experience with insurance claims, denials, AR aging, and payer follow-up.
- Experience using insurance payer portals and/or EMR systems.
- Working knowledge of ICD-10, CPT, and HCPCS.
- Strong attention to detail, organization, communication, and problem-solving skills.
- Proficiency with Microsoft Office and basic computer/data entry skills.
- Ability to work independently, meet deadlines, and thrive in a fast-paced healthcare environment.
Benefits & Perks
Benefits and perks
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Family building and parental leave benefits
- 401(k) with employer matching up to 4%
- Structured onboarding with a 30/60/90-day development plan
- Ongoing support from clinic leadership
- Clear growth pathways into clinic management, operations, and leadership roles
- Collaborative team culture with support across clinic locations
Location
Montana, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago
Browse More Jobs