Western Montana Clinic is seeking a full-time Insurance Representative / Patient Accounts Representative to join the Central Billing Office team.
In this role, you will support medical billing and patient account operations by handling a high volume of calls from patients and insurance companies, resolving billing questions, correcting account issues, resubmitting claims, and assisting with denied claim appeals. You will also review Explanation of Benefits (EOBs), maintain accurate billing records, work with Financial Counselors on payment plans, and ensure compliance with HIPAA privacy and security regulations.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent
- Previous medical insurance billing experience in a healthcare organization preferred
- Equivalent combination of education and experience in a medical insurance billing program may be considered
- Understanding of insurance contracts
- Ability to document interactions accurately and completely
- Ability to review billing discrepancies and resubmit corrected claims
- Ability to follow payer-specific appeal protocols
- Subject to background check
Benefits & Perks
Benefits and Perks
- Health insurance
- Life insurance
- Paid time off
- 401(k) with match
- Dental insurance
- Vision insurance
- Disability insurance
- Employee assistance program
- Health savings account
- Referral program
Location
Montana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago