Under minimal supervision, the Senior Billing/Collection Representative performs a variety of patient accounting functions, including enrollment processes, governmental and third-party billing, third-party account follow-up, self-pay account analysis and follow-up, payment application, and department support activities.
This role is responsible for analyzing operational results and maintaining system statistical data and productivity reporting in a timely manner. The position frequently exercises independent judgment and discretion and makes financial decisions within agreed-upon limitations based on organizational policies, procedures, and personnel guidance.
Providence/Covenant emphasizes patient-focused, whole-person care and offers a supportive workplace culture built on understanding, commitment, and mutual respect. The organization serves patients across multiple states and is committed to inclusive, compassionate care.
- 2 years of patient accounting experience in a physician office, hospital, or medical collections setting
- Experience in customer service, third-party follow-up, government follow-up, patient collections, account resolution, billing, data analysis, and/or cash applications
- Preferred: 1 year of college coursework/training or 1 year of business experience
- Preferred: medical business office experience in a physician office or hospital
- Comprehensive benefits package
- 401(k) savings plan with employer matching
- Health care benefits including medical, dental, and vision
- Life insurance
- Disability insurance
- Time off benefits including paid parental leave, vacations, holidays, and health issues
- Voluntary benefits
- Well-being resources
- Additional compensation may include shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonus opportunities
Location
Lubbock, Texas, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
1 month ago