The Specialty Account Coordinator is responsible for multiple facets of patient account coordination, including insurance and benefit verification, denials management, and collections. This role also helps patients identify and enroll in assistance programs, such as drug copay cards, monitors services rendered, and bills assistance programs for applicable funds.
The position requires a strong understanding of claims programs, claims procedures, insurance company regulations, and ophthalmology coding and billing. It also involves monitoring payer requirements for changes in precertification, documentation, and claims submission. The role demands accuracy, attention to detail, and effective communication with physicians, staff, patients, and insurance companies.
The Specialty Account Coordinator serves as a resource for other staff and patients and performs all duties in alignment with Mercy's mission, values, and Service Standards.
Some college hours in business, finance, and/or accounting-related courses preferred.
Minimum of 3 years of related experience required.
Strong interpersonal, organizational, and analytical skills.
Ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy.
Ability to use logic, good judgment, and quickly identify and initiate corrective actions when problems arise.
Effective written and verbal communication skills.
Ability to work effectively with management and co-workers in demanding situations.
Medical, dental, and vision coverage.
Paid time off.
Tuition support.
Matched retirement plans for team members working 32+ hours per pay period.
Location
Oklahoma City, Oklahoma, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago