NeoGenomics is seeking a Client Reimbursement Specialist II to support client-related reimbursement processes, respond to client inquiries, and manage accounts receivable collections. This role focuses on improving billing outcomes through research, collaboration, education, and issue resolution across internal teams and external stakeholders.
The position is remote within the United States and may require occasional client site visits to support billing process improvements or resolve issues.
Requirements & Qualifications
- Associate's degree or equivalent experience
- Minimum of 2 years of related experience in billing, insurance, third-party receivables, or healthcare
- Laboratory billing experience preferred
- Strong understanding of billing practices and reimbursement processes
- Knowledge of test pricing, CPT coding, commercial billing, accounts receivable, aging analysis, cash flow review, write-offs, and follow-up activities
- Proficiency with Microsoft Word, Excel, PowerPoint, and Access
- Strong verbal and written communication skills
- Ability to prepare reports, business correspondence, and professional documentation
- Strong analytical, conceptual, and systems thinking skills
- Excellent organizational and problem-solving abilities
- Ability to work independently and collaborate effectively in a team environment
Benefits & Perks
- Remote work within the United States
- Competitive benefits package with HMO and PPO options
- 401(k) match
- Employee Stock Purchase Program
- Tuition reimbursement
- Leadership development opportunities
- 16 days of paid time off plus holidays
- Wellness courses
- Employee resource groups
- Career coaching and training opportunities
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago