Responsible for coordinating and indexing outside records received through Trace, the virtual fax system. Ensures requests are routed to the correct Trace inbox and creates referral shells in EPIC for new requests. Makes sure scheduled appointments have outside records sent to Medical Records for scanning into the Electronic Patient Folder so providers can access them before appointments.
The role supports accurate handling of medical records, privacy compliance, and timely release of health information within a medical facility environment.
Requirements & Qualifications
Minimum qualifications
- Bachelor's degree in Health Information Management, or current enrollment in Health Information Management, or an associate degree in Health Information Management with 2 years of health information experience
- Or a high school diploma/GED with 4 years of health information experience
- Strong knowledge of state and federal laws, HIPAA regulations, and UAMS release-of-information policies and procedures
Job requirements
- Maintain and update patient health records accurately and confidentially
- Enter, verify, and organize medical information in EHR systems
- Review records for completeness, accuracy, and proper documentation
- Process medical-record requests in accordance with privacy and authorization rules
- Verify patient identity and authorization before releasing protected health information
- Scan, index, file, and retrieve medical documents
- Correct missing, incomplete, or inconsistent information in records
- Assist with medical coding, billing documentation, or insurance-related information when needed
- Communicate with clinical staff, patients, insurers, and other departments
- Track and respond to records requests within required timeframes
- Maintain logs and documentation of record requests and releases
- Assist with audits, quality reviews, and compliance activities
- Protect sensitive patient information and report potential privacy or security issues
Benefits & Perks
Benefits and perks
- Medical, dental, and vision coverage for qualifying staff and family
- Holiday, vacation, and sick leave
- Education discount for staff and dependents (undergraduate only)
- Retirement plan with up to 10% matched contribution
- Basic life insurance up to $50,000
- Career training and educational opportunities
- Merchant discounts
- Concierge prescription delivery at the main campus pharmacy
Location
Arkansas, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$40,400 - $40,400
Remote work allowed
No
Posted
1 month ago