Gastro Health is seeking a Patient Advocate Specialist to review patient balances, ensure accurate billing, and address questions or concerns from care center staff and patients.
In this role, you will handle patient billing issues through Smartsheet or a patient collections queue, post self-pay adjustments, make and receive patient phone calls, maintain claim collection codes, monitor patient payment plans, and respond to TSI disputes.
The position is based in an office environment and includes frequent interaction with staff, managers, patients, families/caregivers, providers, vendors, and other business partners. Occasional weekends, holidays, or varying shifts may be required based on business needs.
- 1 year of related experience, or an equivalent combination of education and experience.
- Experience in a healthcare environment or healthcare claims environment is a strong plus.
- Bachelor's degree preferred, but not required.
- Knowledge of medical terminology used in medical collections and billing, including CPT, ICD-9, and HCPCS.
- Ability to read, write, speak, and understand English effectively.
- Ability to perform frequent sitting, standing, walking, bending, reaching, computer use, and communication.
Location
Miami, Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago