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Medical Insurance Claims Follow-up Specialist

HCA Florida North Florida Hospital

Work-from-home position for a Medical Insurance Claims Follow-up Specialist supporting revenue cycle operations for HCA Healthcare/Parallon.

This role focuses on processing insurance accounts, addressing claim issues, and working toward payment resolution. You will communicate with insurance companies, patients, physicians' offices, and facilities to resolve outstanding claim matters and reconcile balances between systems.

Requirements & Qualifications
  • Live and work within 60 miles of an HCA Healthcare hospital
  • Minimum 3–5 years of experience in medical insurance claims follow-up or billing in a facility, medical clinic, or physician's office
  • Experience with Physician and Hospital claim denials required
  • Experience with Microsoft Office and standard office equipment, including eFax applications
  • Experience with Adobe documents
  • Wired high-speed internet: 25 MB download / 15 MB upload
  • Strong knowledge of medical and insurance terminology, including procedure codes, diagnoses, and patient liability
  • Understanding of hospital and physician billing
  • Strong communication, problem-solving, customer service, organization, and judgment skills
Benefits & Perks
  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
  • Free counseling and referral services
  • Paid time off, paid family leave, disability coverage, and leaves of absence
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Flexible spending accounts and financial wellbeing support
  • Tuition assistance and student loan assistance
  • Certification support and dependent scholarships
  • Fertility and family-building benefits, adoption assistance, life insurance, and supplemental health protection plans
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Location

Florida, US

Employment Type

Full-time

Experience Level

Intermediate Level

Remote work allowed

Yes

Posted

4 weeks ago

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