Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. The Quality Improvement Specialist serves as a connector between patients, provider practices, and internal teams to identify, manage, and close quality gaps through targeted education, consistent outreach, and data-driven collaboration.
This role manages a defined patient and provider panel, delivers performance insights, and supports improvement across HEDIS and Medicare Stars measures using payer-specific specifications, timelines, and attribution logic. The position is focused on patient engagement, provider coaching, workflow optimization, and cross-functional teamwork in a fast-paced value-based care environment.
Required Qualifications
- 1-2 years of experience in quality improvement, population health, provider engagement, or care coordination
- Patient-facing outreach experience
- Understanding of quality workflows, gap closure processes, and documentation requirements
- Strong communication and relationship-building skills
- EMR proficiency and familiarity with healthcare technology tools
- Intermediate skills with MS Office Suite, including Outlook and Teams
- Ability to work effectively in a primarily remote environment
- Home internet must support at least 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information
Preferred Qualifications
- Hands-on experience with HEDIS and Medicare Stars measures, including gap identification and closure workflows
- Experience in nephrology, CKD/ESRD, or chronic disease management
- Medical Assistant or LPN license
- Bachelor's degree in a health-related field preferred, or equivalent healthcare experience
Benefits
- Paid time off starting at 4 weeks for full-time employees
- 12 paid holidays per year
- Medical, dental, vision, and life insurance, including an HSA with employer match
- Reimbursement for continuing medical education for eligible roles
- 401(k) program with employer match up to 4% after six months of tenure
- Paid parental leave
- Robust training and development program starting with onboarding and continuing throughout your career
Location
Nashville, Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago