Join Banner Health as a Reimbursement Specialist supporting the Home Medical Equipment team.
You will help ensure timely and accurate reimbursement by managing supporting documentation, authorizations, physician orders, and Certificates of Medical Necessity. This role serves as a key link between patients, providers, insurers, and internal teams to help patients receive the medical equipment and services they need.
This is a remote position with scheduled work hours between 7:00 AM and 5:00 PM Arizona time, depending on business needs.
Key responsibilities include:
- Obtaining and maintaining required documentation for reimbursement
- Coordinating claims-related and billing-related processes
- Supporting patient accounts and resolving delinquent or overdue accounts
- Tracking orders and verifying documentation for accuracy
- Processing adjustments for denied or non-covered services
- Serving as an internal resource for qualifying criteria, payment limitations, and required documentation
Requirements & Qualifications
Minimum Qualifications
- High school diploma/GED or equivalent working knowledge
- 2-3 years of experience in patient accounts, pharmacy, or equipment intake
- Thorough understanding of regulatory and accreditation requirements for medical equipment and infusion medications
- Effective interpersonal and customer service skills
- Strong organizational and problem-solving skills
- Ability to maintain detailed records related to equipment and medical records
- Strong communication skills and ability to prioritize daily work
- Proficiency with computers and office software
Preferred Qualifications
- 1-2 years of experience in clerical, customer relations, or customer service departments
Location
Arizona, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
3 weeks ago